Parent and family information

Our Embrace service is a highly specialist, round-the-clock transport service for critically ill infants and children in Yorkshire and the Humber who require care in another hospital in the region or further afield.

On these pages we hope to provide you with further useful information about our service. We have also produced a digital information leaflet that explains the ambulance transfer process.

• Hospitals in our region
• Common questions
• The transport process
• Transferring between neonatal units in Yorkshire and Humber (youtube.com)
• Equipment we use
• How we support you
• How to support us
• More about Embrace

About Embrace

Each year our specialist teams of nurses, advanced nurse practitioners, doctors and drivers transfer more than 2,000 infants and children by road ambulances, helicopters and fixed wing aircraft.

We’re based just off the M1 at Junction 37 for easy access to the roads and have specialist teams working from there who mobilise quickly to get to our patients fast.

Our call handling team uses a state of the art call conferencing system allowing Embrace clinicians to provide clinical advice, liaise with other clinical specialists, co-ordinate transfers and find out where available beds are throughout the country.

Embrace is the only critical care transport team in the UK to be fully accredited by the Commission on Accreditation of Medical Transport Systems (CAMTS-global) for critical care transport of neonatal and paediatric patients by ground, fixed wing and rotary wing vehicles. CAMTS-global is a European-based organisation dedicated to improving the quality of patient care and safety of the transport environment.

Read more about the CAMTS accreditation process. 

Embrace aeromedical transfer service

We have the capacity to move patients by fixed wing aircraft both within the UK and from abroad.

Embrace has access to equipment that will accommodate babies, infants, children and adolescents meaning that we can transfer patients from birth to 16.

Embrace can also transfer patients by helicopter working with The Children’s Air Ambulance or utilising UK Search and Rescue aircraft.

We are also proud to work with Yorkshire Air Ambulance to move specialist medical teams and equipment to our sickest patients quickly.

A parent or carer can often accompany their child but this depends on a number of factors and the final decision will be made during the booking process.

Find out more about the aeromedical transfer service. Please read our helicopter and aeroplane transfer leaflets for more information