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Information for parents

It’s really important to us that the families of babies and children we are transferring have all the information they need about how to get to the hospital we are travelling to and what facilities they have there.

For children requiring critical care the hospitals we transfer to most often are in Leeds and Sheffield. Key information about them is available on their websites:

Sheffield Children’s Hospital

Leeds General Infirmary

How to find us

For newborn babies there are many different hospitals and details of the destination for your baby will be provided by the transport team.

We also have sat navs that parents can use which have been pre-programmed with the postcodes of all the locations we transfer to in Yorkshire and the Humber.

Like all parts of the healthcare system Embrace is working hard to ensure that we have a response to COVID-19 focussed on the safety of patients. We are making plans to maintain our services at a level that meets the needs of the neonatal and paediatric critical care networks in Yorkshire and Humber. In addition we are working with the wider NHS to ensure that the healthcare service for the whole population is maintained at a safe level. During this time there may be changes to our normal procedures. We will do our best to communicate these effectively but we would ask for understanding as we move through these difficult times.

Embrace is a highly specialist, round-the-clock transport service for critically ill infants and children in Yorkshire and the Humber who require care in another hospital in the region or further afield.

If you need to make an urgent referral to Embrace, or need further specialist advice, please ring the referral hotline on 0114 305 8200. Further useful information is available to you through the menus on this website.

The acute call medical control form gives you a clear understanding of the structure of the referral process and the information you will be asked by the Embrace team.

For planned transfers, please use the Refer to us section.

Each year our specialist teams of nurses, advanced nurse practitioners, doctors and drivers transfer more than 2,000 infants and children by road ambulances, helicopters and fixed wing aircraft.

We’re based just off the M1 at Junction 37 for easy access to the roads and have specialist teams working from there who mobilise quickly to get to our patients fast.

Our call handling team uses a state of the art call conferencing system allowing Embrace clinicians to provide clinical advice, liaise with other clinical specialists, co-ordinate transfers and find out where available beds are throughout the country.

Embrace is the only critical care transport team in the UK to be fully accredited by the Commission on Accreditation of Medical Transport Systems (CAMTS-global). CAMTS-global is a US-based organisation dedicated to improving the quality of patient care and safety of the transport environment.

Guidelines and other documents

We have a series of clinical guidelines which have been written to support clinical teams accessing Embrace. These are a synthesis of best practice used both nationally and in the region. The overall responsibility for the decisions taken in regard to the individual patient concerned remains that of the referring healthcare professionals.

Other Embrace documents including hospital directions, forms and reports are also available to download below.

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