Embrace

Embrace has always been proud of the care we provide to the parents and carers of the babies and children that we transfer. On most occasions we are able to offer a seat in the ambulance so one parent or carer can travel. However due to the recommendations regarding social distancing during the COVID-19 pandemic we have reviewed this policy. Unfortunately we feel it necessary to suspend the option of a parent or carer traveling and would ask hospitals to support families in making alternative arrangements.

Our Embrace service is a highly specialist, round-the-clock transport service for critically ill infants and children in Yorkshire and the Humber who require care in another hospital in the region or further afield.

About Embrace

Each year our specialist teams of nurses, advanced nurse practitioners, doctors and drivers transfer more than 2,000 infants and children by road ambulances, helicopters and fixed wing aircraft.

We’re based just off the M1 at Junction 37 for easy access to the roads and have specialist teams working from there who mobilise quickly to get to our patients fast.

Our call handling team uses a state of the art call conferencing system allowing Embrace clinicians to provide clinical advice, liaise with other clinical specialists, co-ordinate transfers and find out where available beds are throughout the country.

Embrace are fully accredited by the Commission on Accreditation of Medical Transport Systems (CAMTS) for critical care transport of neonatal and paediatric patients by ground, fixed wing and rotary wing vehicles. CAMTS is a US-based organisation dedicated to improving the quality of patient care and safety of the transport environment. Embrace is one of seven international organisations accredited. Read more about the accreditation process and the public notice for the upcoming site accreditation visit by CAMTS Global. 

Find out more about our quality improvement programme.

Parent Packs wish list

Parent Packs are now being provided for parents travelling with their child on acute transfers to provide some essentials for the first 24-48 hours. The items in the packs have been purchased using money kindly donated to our charity by the families of babies and children that we have cared for. If you would like to donate some items to go into our bags please use this link to look at our Amazon Wish List. Any items purchased will be sent directly to us. Thank you so much for your support.

Feedback

Feedback from parents and carers about the Embrace service is really important to us. Please let us know how you found your experience by completing this online form or by emailing us at parentfeedback@nhs.net.

Your feedback helps us monitor and improve our service.

If you’ve been involved with Embrace in a professional capacity, we would be grateful if you could complete the receiving hospital feedback form or referring hospital feedback form.

Embrace aeromedical transfer service

We have the capacity to move patients by fixed wing aircraft both within the UK and from abroad.

Embrace has access to equipment that will accommodate babies, infants, children and adolescents meaning that we can transfer patients from birth to 16.

Embrace can also transfer patients by helicopter working with The Children’s Air Ambulance or utilising UK Search and Rescue aircraft.

We are also proud to work with Yorkshire Air Ambulance to move specialist medical teams and equipment to our sickest patients quickly.

A parent or carer can often accompany their child but this depends on a number of factors and the final decision will be made during the booking process.

Find out more about the aeromedical transfer service.