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Common questions

Why transfer children/babies?

Embrace provides a service in moving a children and babies to ensure that they get the care that they need. They can be moved for the following reasons:

  • If they require specialist care, equipment or surgery which is provided at a different hospital.
  • If your child is improving, they no longer require higher levels of care and can be moved closer to home.
  • If a specialist unit becomes full. It may not have the resources to care for another child.

You can find out more about the transfer process and equipment we use.

Can parents travel in the ambulance?

Usually we are able to offer a seat in the ambulance so one parent or carer can travel. However, due to the recommendations regarding social distancing during the COVID-19 pandemic we have had to review this policy. Unfortunately we feel it necessary to suspend the option of a parent or carer travelling for the time being and would ask hospitals to support families in making alternative travel arrangements.

How do parents get to the accepting hospital?

It’s really important to us that the families of babies and children we are transferring have all the information they need about how to get to the hospital we are travelling to and what facilities they have there. Please refer to the our hospitals page for directions and useful telephone numbers. We can provide sat navs that parents can use which have been pre-programmed with the postcodes of all the locations we transfer to in Yorkshire and the Humber.

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To protect our patients we are restricting visitors to one person per patient at Sheffield Children’s at all sites. Please help us to keep your family members safe.See more NHS guidance about COVID-19
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