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As soon as your child’s referral is received by the Neurodisability service, we will contact you, via text as the child’s parent or carer, and your child’s school via email. These texts, letters, and emails will ask you both to fill out a questionnaire about your child and their needs.
If you have received a letter to say you’ve already been asked to submit a questionnaire, but you haven’t received the link via text, you might need to check that we have the right mobile number for you, or that another parent or carer has received the link instead of you. To fix this: call us using the phone number on the letter, 0114 305 8373 or 0114 305 8365
Once the two questionnaires (one for you, one for your child’s school) have been completed and have both been received, they go into a queue to be reviewed by a clinician.
Please be aware that if you do not return the questionnaire is not completed, we will discharge your child, and you will need to ask your GP for a new referral.
We will also contact your child’s school to remind them to complete and return the questionnaires. If they do not return them, we will send you a letter to let you know that your child is being discharged from the referral, and you will need to ask your GP for a new referral.
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