Skip to main content

Hearing (Audiology) Service

An audiologist assesses a young patient who is playing with toys.

Opening times
The department is open from 8.30am to 5pm, Monday to Thursday, and 8.30am to 4.30pm Friday. Saturday mornings on an ad-hoc basis.

How to get a referral to us
If you are concerned about your child’s hearing please see your GP, school nurse, health visitor or speech and language therapist for a referral to Hearing Services (Audiology).

Contact us

Telephone: 0114 271 7450
Text phone: 07423 330658
Email: scn-tr.audiology@nhs.net

For impressions for replacement ear moulds or for a lost or faulty hearing aid please call Workshop 0114 271 7462 or Reception on 0114 271 7450.

Ear impressions

What if my child requires batteries for their hearing aid(s)?

Please email sch.audiologyreferrals@nhs.net or text the Hearing Services mobile 07854089810 and they will be posted to you asap. Please tell us what type of battery you require if possible and do not ask for more than you need.

What if my child requires replacement tubing for their hearing aid(s)?

Please email sch.audiologyreferrals@nhs.net or text the Hearing Services mobile 07854089810 and we will post some to you.

Please look at the NCDS help videos if you need a reminder about how to change the tubing.

What if my child loses their ear mould(s)?
Please email sch.audiologyreferrals@nhs.netor text the Hearing Services mobile 07854089810. We may in some cases be able to order a replacement as some of our moulds are electronically scanned. If not, see below.
What if my child needs new ear mould(s)?

Please email sch.audiologyreferrals@nhs.netor text the Hearing Services mobile 07854089810. An audiologist will contact you and discuss whether it is appropriate and safe for you to come in to have an impression of the ear taken to make a new ear mould. Due to the current situation, we will only consider doing so for very significant hearing losses at present.

My child has lost their hearing aids?

Please email sch.audiologyreferrals@nhs.netor text the Hearing Services mobile 07854089810. We can post replacement hearing aids out as long as we have them in stock.

My child's hearing aid is faulty / not working?

If your child’s hearing aid/s is not working, try replacing the battery. If it still does not work, please check to see if the tubing is blocked (wax/debris) and if it can be removed safely. You could try to look at the troubleshooting video at https://www.c2hearonline.com/ to see if you can resolve the problem yourself.

If it still doesn’t work, please email sch.audiologyreferrals@nhs.net or text the Hearing Services mobile 07854089810

My child feels that their hearing has deteriorated or improved, what can you do?

Please email sch.audiologyreferrals@nhs.netor text the Hearing Services mobile 07854089810. An audiologist will contact you to discuss whether we need to send you differently programmed hearing aids, or whether hearing aids may no longer be appropriate

How do I make sure my child’s hearing aid/s are clean?

You can use unscented wipes/antibacterial wipes to clean your child’s earmould, you can also wash the earmould in warm soapy water and leave overnight to dry. Please ensure there is no water left in the tubing as this may prevent the sound getting through.

The tubing can be cleaned using a pin or paperclip; you can also use a small brush such as a dental brush to clean the tubing. If you are not sure how to do this please ask the audiologist at your next appointment.

You may also find the following useful:

Based at Sheffield Children’s Hospital, our Hearing (Audiology) Service sees children to assess and manage their hearing and balance problems.

Sheffield Children’s is one of only 16 paediatric audiology services out of 134 across the country to achieve IQIPS (Improving Quality in Physiological Services) accreditation.

Conditions

The types of conditions we treat are:

  • conductive and sensorineural hearing loss
  • balance conditions
  • wax removal for hearing aid users

If you are concerned about your child’s hearing please see your GP, school nurse, health visitor or speech and language therapist.

Services and special interests

  • Hearing assessment:
    • Range of diagnostic hearing tests for all ages. Please note several appointments may be needed to gain all the information needed.
    • Speech testing
  • Hearing aid service:
    • Fitting of hearing aids, behind the ear aids, bone conduction aids, CROS and BiCROS aids
  • Bone-anchored hearing device service:
    • Surgery
    • Bone-anchored hearing device fitting and review at the hospital
  • Tinnitus rehabilitation
  • Hyperacusis rehabilitation
  • Misophonia rehabiliation
  • Listening difficulties
  • Vestibular (balance organ) testing including rotating chair testing, and Vestibular Rehabilitation
  • Transition onto adult service
  • Referral for cochlear implant if required

The latest hearing aid technology

Children who need a hearing aid can get the latest digital technology available to the NHS in a choice of colours and even add their favourite character or football team to the ear mould!

These are set up and monitored for as long as your child is under our service by qualified paediatric audiologists.

Links

The newborn hearing screening programme (NHSP) tests children up to three months of age and is based at the Jessop Wing of Sheffield Teaching Hospital NHS Foundation Trust. If a baby is found to have a hearing loss from the newborn hearing screen, further investigation and management is offered by the children’s hearing services department.

We have excellent links with the education service and visit Sheffield hearing impaired units weekly to provide a hearing aid and ear mould service. All children that meet the criteria are referred to the Service for Hearing Impaired Children (SHIC) service in order for them to get help at school by a teacher of the deaf.

We also have close links with the Sheffield Deaf Children’s Society (SDCS) who run a deaf youth club, family play sessions for under 10s and other events throughout the year.

Medical audiology service

The medical audiology service is provided for children with any degree of permanent childhood hearing impairment. Clinics are usually undertaken by a community paediatrician with a specialist interest in audiology, an audiologist and an assistant audiologist. On occasion a Teacher of the Deaf or a specialist heath visitor may also be present. The purpose of this clinic is to carry out aetiological investigations to look into the possible cause of your child’s hearing loss. Investigations such as magnetic resonance imaging (MRI), electrocardiograms (ECG), urine analysis and ophthalmology assessment will need to be carried out.

In some cases the cause of your child’s hearing loss may still be unknown. However if the cause is found this can help us with the management of your child’s hearing loss and look at the options available to your child in the future. We work closely alongside other departments such as Ear, Nose and Throat and Speech and Language Therapy as well as the Sheffield Children’s Hearing Impaired Teachers. We also aim to work closely alongside cochlear implant centres in the region.

Training

We deliver training to:

  • degree students from speech and language therapy
  • HTS students
  • STP students
  • medical students via group lecture
  • audiology degree students and apprenticeship students

Clinics

C Floor, access via the green lifts
Sheffield Children’s Hospital, Western Bank, Sheffield, S10 2TH

How to be referred to us

If you are concerned about your child’s hearing please see your GP, school nurse, health visitor or speech and language therapist

Opening times

The department is open from 8.30am to 5pm, Monday to Thursday, and 8.30am to 4.30pm Friday. Late night opening Wednesdays until 7pm. Saturday mornings on an ad-hoc basis.

Contact us

Telephone: 0114 271 7450
Text phone: 07854 089810
Fax: 0114 271 7463
Email: scn-tr.audiology@nhs.net

For impressions for replacement ear moulds or for a lost or faulty hearing aid please call Workshop 0114 271 7462 or Reception on 0114 271 7450.

The newborn hearing screening programme (NHSP) tests children up to three months of age and is based at the Jessop Wing of Sheffield Teaching Hospital NHS Foundation Trust Telephone: 0114 226 8292.

You might also be interested in...

ddd
Array
(
    [0] => Array
        (
            [message] => You currently have access to a subset of Twitter API v2 endpoints and limited v1.1 endpoints (e.g. media post, oauth) only. If you need access to this endpoint, you may need a different access level. You can learn more here: https://developer.twitter.com/en/portal/product
            [code] => 453
        )

)

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close