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Staying at Sheffield Children’s

A young patient pulls a face on his hospital bed.

While you’re staying on a ward you might be in your own room or sharing a bay with other patients.

If you have any questions while you’re here, don’t hesitate to ask a member of staff – they’re always on hand to help.

When you’re on the ward you will be visited by doctors, nurses and maybe other staff such as dieticians, therapists and play specialists – depending on what care you need. You can find out about the different roles of staff here.

There may be a morning visit by the medical teams on the ‘ward round’. They’ll check in to see how you’re doing and make a plan for your care.

To ensure that you as parents and carers have a more comfortable stay, pull out beds or chairs are available to sleep in and you can ask the nursing team for bedding and pillows. Find out more about accommodation in the hospital.

In bathrooms, we also have shampoo and shower gel available. You can also ask the nursing team for a towel. We can also provide you with other essentials such as toothbrushes, toothpaste, tampons, and sanitary towels. Do ask a nurse if you would like these items.

To find out more about our wards and the facilities we have available for you and your child, please visit our ward information page

We also have further facilities available whilst you stay including WiFi (more on this below), cash machines, payphones and flash charging stations so that you can charge your mobile during your stay.

For more information on the facilities we have available, visit our facilities webpage. You can also find out more about site locations and handy maps here.


Free NHS WiFi is available at all Trust sites for patients, parents and visitors. To connect follow these simple steps:

  • Select ‘NHS WiFi’ on the WiFi network list on your phone, tablet or laptop and enter the password when prompted. You can get the current password from any reception desk on site.
  • You will then have to authenticate using one of the required methods (Google, Facebook, Twitter or text message). If the authentication page doesn’t appear automatically you may need to open your browser.
  • Once you have signed up, you will be redirected to an NHS landing page and your WiFi connection will be active.

Showers and toilets

If you’re not in a room by yourself, there will be toilets and a shower nearby. There are also accessible baths throughout the hospital. Please talk to a member of staff if you’d prefer this.


Find out how you can access food whilst staying at Sheffield Children’s.


If you have your own medication, especially controlled drugs, please speak to a nurse who can lock these safely in a cupboard for you until you need them. This helps to keep them away from small children.

If you need paracetamol, a pharmacy is available near the main entrance with a range of medicines, pain killers, creams, and toiletries

Safety on the wards

We have a duty of care to keep our patients and their families safe while they are staying with us at Sheffield Children’s.

This means that when you are entering a ward, you may be asked who you are here to see. It’s not a judgement on yourself, our staff only do this to make sure that everyone on the ward has a genuine reason to be there. So please be polite to any of our staff who stop you, they’re only doing it for your child’s safety.

Wearing a mask

It is your choice whether you choose to wear a mask or not at Sheffield Children’s.

This choice also extends to our staff. So please respect their decision either way. There are a couple of situations where staff are still required to wear a mask, these are:

  • If they are providing direct patient care to a patient with respiratory symptoms, some other infections, or in protective isolation
  • If they are well enough to work, but have a cold or similar minor illness

If you would prefer the clinician directly treating your child to wear a mask, you can ask them to do so.

Outside of the ward

If you want some fresh air and you’re able to do so (after checking with the ward staff) there are some outdoor areas at the that you can enjoy. There is also a Costa Coffee, Parkside Restaurant and a WhSmith in the building for you to visit.

If parents or carers need anything from a shop outside of the hospital, there is a Co-op and a Sainsbury’s nearby (please ask staff for directions if you are unsure). There is also Weston Park just opposite the hospital for some fresh.

Visitor restrictions Due to COVID there are current restrictions on the number of parent or carers accompanying a patient. At the moment we ask only one parent or carer to accompany a patient. We understand there are times where a family really needs an additional person present. Please speak to the nurse in charge of the ward or department who will work with families individually. In most cases, we can only allow one parent or carer to help keep our spaces safe for patients and colleagues. Thank you for your cooperation and understanding.

School provision

Sheffield Children’s is privileged to have Becton School – a number of teachers at the acute site and at our Becton Centre that help patients with school work while staying with us.

They can help you carry on learning you’ve started at school, and learn new things too.

If you’re staying with us for a while the team will often visit you and see what work they can do with you.

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