Facilities

Parkside Restaurant

Telephones and mobile phones

There are a number of payphones around hospital.

Mobile phones are permitted in all areas except the Paediatric Critical Care Unit and theatres.

Shops

A newsagents and the Friends of the Children’s Hospital shop are located in the long corridor near X-Ray.

The newsagents is open from 7am to 5pm, Monday to Friday and sells newspapers, magazines, cold drinks, sweets, crisps and snacks.

A number of vending machines serving drinks, snacks, hot and cold food can be found across the hospital.

Hot food

The Parkside Restaurant is near the blue lifts on B Floor. Daily opening times are:

  • breakfast – 8am-11.30am
  • lunch – 12noon-2.30pm
  • tea – 3.30pm-7pm

There is also a coffee cart in the hospital main entrance serving hot and cold drinks and snacks.

We operate a meal delivery service on the wards for parents and carers. Lunch orders are taken between 8.30am-11am with meals delivered after 12.45pm, and dinner orders are taken up to 3.45pm with meals delivered after 4.30pm. For a copy of the menu please ask a member of ward staff. Orders can be placed by calling 17418 from an internal phone or by emailing Support Services.

Cash machines

The nearest cash machines to the Children’s Hospital are located in the Glossop Road Co-op on the corner of Clarkson Street and at the University of Sheffield Students Union on Western Bank.

Cashback is available with a debit card from the Parkside Restaurant if you spend £5 or more.

Breastfeeding and nappy changing facilities

We have a dedicated breastfeeding room in the main Outpatients area and are able to provide space for breastfeeding in most wards and departments. Staff can direct you to the nearest suitable facility.

You will need to provide your own nappies and feeds for your baby.

Nappy changing facilities are available in many toilets around the Trust.

Play and distractions while you wait

Our wards have play specialists who are able to provide toys and games for children and young people of all ages.

We also have several adolescent rooms around the Trust with games appropriate for their age group.

Portable games systems can be used around the Trust except in intensive care, the neonatal ward and theatres. Please check with our play specialists before plugging any electrical items into the wall sockets.

The Trust accepts no responsibility for the loss or damage of valuables.

Accommodation

Parents/carers are encouraged to stay overnight with their child. The wards have fold-away beds by the side of the child’s bed for one parent to stay overnight.

A limited number of rooms are available in Treetop House and Magnolia House which are run by The Sick Children’s Trust. These offer a total of 24 bedrooms and each has a kitchen, communal dining area, living room, play room and laundry facilities. Both properties are located very close to the main hospital buildings.

Parents with children receiving treatment on Ward M3 may also be able to stay in PACT House, a five bedroom house on Western Bank.

Rooms in these houses cannot be booked in advance and are given based on priority. Ward staff can make enquiries for you on admission.

Information on nearby guest houses and hotels is kept by the wards and the Patient Advice and Liaison Service (PALS).

Ward security

All ward areas are secured all of the time and only staff can access them using a security card. Parents and visitors are asked to press a call button and wait for staff to answer and let them in.

Religious needs

The Chaplaincy Centre is available for all who wish to spend some time in prayer or quiet reflection. The hospital has Chaplains of all denominations with access to leaders of all faiths.

The Chapel and Prayer room is open 24 hours a day and can be found on D Floor, next to the Cystic Fibrosis Centre, accessed via the blue lifts. You can contact the Chaplaincy team on 0114 271 17338 or you can speak to any member of the nursing staff.

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