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Staff waving in PPE
04 March 2020

Visitors must not attend any of our sites if they feel unwell or have a new continuous cough OR fever OR loss of/change in smell or taste.

Please do not attend your appointment if you have COVID-19 symptoms or if your family is self-isolating. Please call our booking team on 0114 305 3691 to discuss rearranging your appointment

Last Updated on 5 January 2021

Key things to know when you come to Sheffield Children’s – 5 January update 

Sheffield Children’s is open and we are continuing to work hard to ensure it is safe for patients and their families to come to us.

Please continue to come to booked appointments or scheduled surgery. If anything changes, we will be in touch with you directly.

Our Emergency Department is also open if any child or young person aged 16 or under needs urgent medical care.

When you come to Sheffield Children’s please remember:

  • Wear a face covering
  • Only one parent or carer to accompany a patient. For extenuating circumstances, ward or department managers will work with families individually.
  • Wash your hands regularly
  • Keep 2 metres apart
  • Don’t come to the Trust if you have COVID symptoms unless it is for urgent care. Let us know and we can reschedule your appointment or surgery.

If you have any questions about your appointment, please call the number on your appointment letter.

Keeping you safe

We have worked hard to make the Trust safe for patients, families and staff. This means some changes such as how the seating areas look, more hand washing facilities and staff wearing personal protective equipment (PPE). You can find out more about how we’re keeping everyone safe here.

You can read more about non-urgent surgery, which restarted on 17 June, here.

What are they wearing? PPE guide:

Patient resources

Coming to outpatients

Watch our Keeping you safe – Outpatients at Sheffield Children’s Hospital


Information to prepare you and your child for coming to the Ryegate Centre:

Coming for surgery

Watch our coming for surgery video:

Virtual and phone appointments

Find out more about video and phone appointments on our dedicated web page here.

COVID-19 guidance

Visit the NHS website for latest information on COVID-19 here.

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To protect our patients we are restricting visitors to one person per patient at Sheffield Children’s at all sites. Please help us to keep your family members safe.See more NHS guidance about COVID-19