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Staff waving in PPE
04 November 2020

Visitors must not attend any of our sites if they feel unwell or have a new continuous cough OR fever OR loss of/change in smell or taste.

Please do not attend your appointment if you have COVID-19 symptoms or if your family is self-isolating. Please call our booking team on 0114 305 3691 to discuss rearranging your appointment

Last Updated on 5 November 2021

Key things to know when you come to Sheffield Children’s 

Update on 4 November 2021

Sheffield Children’s COVID-19 precautions are staying the same after the 19 July. We are working hard to keep patients, families and colleagues safe.

We are working hard to keep patients, families and colleagues safe.

To help Sheffield Children’s stay safe, please remember:

  • Wear a face covering
  • Inpatients (the Hospital and Becton Centre): two named parents or carers for the duration of the patients stay. 
  • All other areas (Outpatients, Medical Daycare, Emergency Department etc) Only one parent or carer to accompany a patient *
  • Wash your hands regularly
  • Keep 2 metres apart
  • Don’t come to the Trust if you have COVID symptoms unless it is for urgent care. Let us know and we can reschedule your appointment or surgery.
  • We recommend families do a lateral flow test before coming to any of our sites as an additional precaution to help reduce any spread of COVID. Our staff do these regularly too.

* We understand there are times where a family really needs an additional person present, perhaps because the child has a lot of additional needs, and then our ward and department managers will work with families individually. Thank you for your cooperation and understanding.

If you have any questions about your appointment, please call the number on your appointment letter.

Please continue to come to booked appointments or scheduled surgery (unless you have symptoms or are isolating – see below) If anything changes, we will be in touch with you directly.

Our Emergency Department is also open if any child or young person aged 16 or under needs urgent medical care.

Coming to an appointment

  • Please do attend your booked appointment if you are able to – we are working hard at Sheffield Children’s to make sure it is safe for everyone to attend.
  • Sheffield Children’s staff will be wearing personal protective equipment (PPE) such as a face mask, gloves and apron which means they are able to work closely with you.
  • Please wear a face covering, keep 2 metres apart from others and only bring one parent or carer with a patient.

COVID symptoms and self-isolation

We ask that patients don’t attend a face to face appointment at Sheffield Children’s if the patient, or a member of your household, has symptoms of COVID-19 or has tested positive for COVID-19 (whether this is a lateral flow or a PCR test). Please ring the appointment line and rearrange the appointment for another time.

If anyone in the household has been a contact of someone who has tested positive for COVID-19, we ask that they don’t attend Sheffield Children’s. Other people in the household may still come to the appointment (as long as they aren’t a contact).

For example, if the sibling of a patient at Sheffield Children’s needs to isolate after a school-class bubble has been told to stay at home, the patient and a parent can still attend the appointment as long as no one has symptoms or has been told to self-isolate.

If the patient or household is self-isolating, a non-face-to-face appointment may be arranged as an alternative to face-to-face if that is appropriate.

Keeping you safe

We have worked hard to make the Trust safe for patients, families and staff. This means some changes such as how the seating areas look, more hand washing facilities and staff wearing personal protective equipment (PPE). You can find out more about how we’re keeping everyone safe here. You can read more about non-urgent surgery, which restarted on 17 June, here.

What are they wearing? PPE guide:

Patient resources

Coming to outpatients

Watch our Keeping you safe – Outpatients at Sheffield Children’s Hospital

Information to prepare you and your child for coming to the Ryegate Centre:

Coming for surgery

Watch our coming for surgery video:

Virtual and phone appointments

Find out more about video and phone appointments on our dedicated web page here.

COVID-19 guidance

Visit the NHS website for latest information on COVID-19 here.

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November 2021: Our guidance for inpatients at Sheffield Children's has changed. Two named parents/carers may be permitted in inpatients only.See more about our guidance about inpatients